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502 Towing& Recovery

Recovery · Off-road

Winch-Out & Recovery in Louisville, KY

Stuck in mud, snow, a ditch, or high-centered on a curb stop? Fast, safe extractions with proper rigging and documented condition before and after — so getting out doesn't cost more than being stuck.

What we handle

  • Stuck vehicles in mud, snow and ice, sand, gravel, or soft sod.
  • Ditch and embankment pulls, and low-speed off-pavement extrications.
  • High-centers and obstacles: curb stops, parking blocks, and median straddles.
  • Garage and tight-access recoveries where clearance has to be planned first.
  • Driveway and yard extractions where you don't need the vehicle towed away afterward.
  • Trailers and small campers, weight and access dependent.
  • EV and hybrid recoveries with no dragging of drive wheels, and transport mode where applicable.

Rigging is the whole job

A recovery goes wrong when someone hooks a line to whatever is closest. Suspension components, control arms, and tie rods are not recovery points, and a strap under load that lets go becomes a projectile. The driver assesses the site, chooses a rated point, and picks an angle before anything is put under tension.

  • Site assessment first: ground condition, slope, what's under the vehicle, and where the truck can safely anchor.
  • Rated recovery points only, with snatch blocks to change the pull angle rather than pulling sideways on a frame.
  • Controlled, incremental tension instead of a running yank.
  • Bystanders moved out of the line of pull before the winch turns.
  • Photos of the vehicle's condition before and after, so pre-existing damage isn't attributed to the recovery.

Recovery vs. a tow

Plenty of winch-outs end with you driving away. If the vehicle is undamaged and the only problem was where it ended up, we pull it out, you check it over, and that's the call. If the recovery reveals damage — a bent control arm, a punctured pan, a flat that won't hold — it converts to a tow and we'll tell you before we load it.

Documentation you can actually use

  • Time-stamped photos: pre-load condition, hookup points, plate and VIN, and drop-off confirmation.
  • Ordinance-aligned: our processes are built around LMCO and the relevant KRS requirements for Louisville and Bullitt County.
  • Itemized receipts: clear service descriptions and timestamps, ready for insurance, an employer, or a property manager.

Frequently asked questions

Can you pull me out without towing me?
Very often, yes. A winch-out is its own service. If the vehicle is fine once it's back on solid ground, you drive away.
My car slid off into a ditch in the snow. Is that a recovery or a tow?
It starts as a recovery. Whether it becomes a tow depends on what we find once the vehicle is back on the road.
Will winching damage my car?
Not when it's rigged to rated points at a sane angle, which is why the driver assesses before hooking anything. We photograph condition before and after every recovery.

Need a tow truck in Louisville or Shepherdsville right now?

Call and talk to a live dispatcher who will give you the price, the ETA, and exactly what to expect when your driver arrives. No vague windows. No mystery fees.

24 hours a day, 7 days a week · Shepherdsville, KY · dispatch@502recovery.com

Call (502) 337-7306
464 Bells Mill Rd. Shepherdsville, KY 40165