
Towing · Work trucks
Medium-Duty Towing in Louisville, KY
Anything heavier than an F-150, up to and including an F-450: service trucks, box trucks, cargo vans, and the utility vehicles that keep Louisville businesses moving. Correct hookup points, verified weight limits, and drivetrain protection.
What our wreckers tow
- Three-quarter and one-ton pickups: F-250 and F-350, Silverado 2500 and 3500, Ram 2500 and 3500.
- Cargo and passenger vans: Transit, Sprinter, ProMaster, Express and Savana.
- Box trucks and cube vans within medium-duty weight and access limits.
- Service, utility, and trades trucks with racks, cranes, and bed-mounted equipment.
- Light trailers and equipment trailers, weight and access dependent.
Where our scope endsAnything heavier than an F-450 is heavy-duty and out of our scope. We'd rather tell you that on the phone than show up with the wrong truck — call and we can usually point you to someone who handles it.
Built for vehicles that are earning money
- Priority dispatch available for fleet and commercial accounts, so a down truck doesn't sit all day.
- Predictable ETAs and proactive updates when a job runs long.
- Documentation your office can drop straight into a maintenance file or an insurance claim.
- Coordination with your shop, dealer, or upfitter on where the vehicle needs to land.
How we protect the vehicle
- Verified weight and GVWR before the truck rolls, so nothing is over-loaded or under-equipped.
- Frame-safe pick points and correct securement for vehicles carrying racks, tanks, or mounted equipment.
- Air-brake and driveline considerations handled per manufacturer guidance rather than by guesswork.
- Load balance checked before transport, not discovered on the highway.
What to expect, step by step
- 1Dispatch intake: we confirm your location, the vehicle, its condition, and any access notes — parking garage, gated community, highway shoulder.
- 2An honest ETA based on current traffic and truck load, and an update from us if anything changes.
- 3Arrival and assessment: the driver walks the vehicle, takes photos, and picks the safest load method for it.
- 4Securement with soft straps, wheel nets, and frame-safe points. No hook-it-anywhere shortcuts.
- 5Transport by insured drivers who respect speed, spacing, and weather while your vehicle is on the deck.
- 6Drop-off proof: photo confirmation, an itemized invoice, and clear directions to your vehicle if you need them.
Documentation you can actually use
- Time-stamped photos: pre-load condition, hookup points, plate and VIN, and drop-off confirmation.
- Ordinance-aligned: our processes are built around LMCO and the relevant KRS requirements for Louisville and Bullitt County.
- Itemized receipts: clear service descriptions and timestamps, ready for insurance, an employer, or a property manager.
Service area
Medium-duty calls across Louisville and Jefferson County, Shepherdsville and Bullitt County, Oldham County, and nearby Southern Indiana.
Frequently asked questions
What's the heaviest vehicle you'll tow?
Do you offer priority dispatch for fleets?
Can you tow a work truck with equipment mounted on the bed?

Need a tow truck in Louisville or Shepherdsville right now?
Call and talk to a live dispatcher who will give you the price, the ETA, and exactly what to expect when your driver arrives. No vague windows. No mystery fees.
24 hours a day, 7 days a week · Shepherdsville, KY · dispatch@502recovery.com