Keep your service lane moving and your customers happy. Our Dealership Towing program delivers fast, careful transports with TowBook photo documentation, predictable ETAs, and paperwork your advisors can drop straight into the RO. We handle light- and many medium-duty vehicles—anything heavier than an F-150 up to and including an F-450 (heavier is heavy-duty and out of scope). Aligned with applicable LMCO/KRS requirements.
Why Service Managers Choose Us
Warranty-friendly documentation: time-stamped photos (pre-load, securement, delivery), plate/VIN, odometer on request
Predictable ETAs & updates: live status your advisors can quote without guesswork
Damage-prevention first: low-angle flatbeds, soft straps, wheel nets; skates/GoJaks for locked/broken wheels
EV/Hybrid safe handling: transport/ship modes, 12-V stabilization, no wheel dragging
Clean, professional presentation: uniformed drivers, insured equipment, organized deliveries
What We Do for Dealers
Customer breakdowns & no-starts to your service drive or after-hours drop
Warranty tows from roadside/retail lots with RO/PO captured in notes
Lot-to-lot transfers (new/used inventory, reconditioning, detail/body)
Accident tows to body shop with claim-ready photo sets
Trade & auction runs on set windows
Tight-access & garage extractions (height/turn planning)
EV/hybrid & performance vehicle transport (ramps, boards, splitter-safe angles)
Motorcycle/PowerSports (chocks, bar harnesses) when applicable
How It Works (Service-Lane Simple)
Dispatch intake: RO/PO or reference, unit/plate/VIN, condition, access, destination bay/entrance
Accurate ETA: based on traffic and current load; proactive updates if conditions change
On-scene protocol: cones/lighting, TowBook photos, safe load method (winch-on as needed)
Transport: steady driving and route planning; advisor notified on approach
Delivery & proof: drop at service, body, or designated lane; delivery photos, signature/notes, itemized invoice
Equipment Snapshot
Late-model carriers (flatbeds) with low approach angles
Wheel-lift units with dollies for AWD/locked wheels
Ramps/boards for low cars, skates/GoJaks, soft straps & wheel nets
Scene lighting, cones, reflective PPE
EV/Hybrid & Performance Notes
EV/PHEV/HEV: transport/ship mode engagement, 12-V support; no drive-wheel rolling
Lowered/splitter cars: extended ramps, controlled approach; tie-down to approved points only
Battery, underbody, aero checks before and after loading
Billing & Paperwork
Itemized invoices with timestamps, mileage (if applicable), and any specialty gear
PO/RO capture in TowBook notes for reconciliation
Certificates of Insurance available on request
Monthly statements grouped by department, RO, or advisor (optional)
Service Level Options
On-Demand: pay-as-you-go with priority queuing for service emergencies
Contracted: dedicated rate sheet, response SLAs, surge/weather coverage, monthly reporting
Hybrid: on-demand plus scheduled inventory rotations and auction runs
After-Hours & Key Control
Deliveries to after-hours drop with photo-verified placement; keys secured per your procedure
Gate codes and bay preferences stored on your account profile for faster repeat runs
Clear Limits
No heavy-duty units (heavier than F-450)
No hazmat spill response or water/ice rescues