
Roadside · Quick fixes
Roadside Assistance in Louisville, KY
Stranded? Emergency roadside assistance is often all you need — a jump, a tire changed, a gallon of fuel, or a door unlocked, with no tow truck required. Clear ETAs, transparent pricing, and no drama.
What we do on scene
- Jump starts and battery stabilization: safe connection procedures, a battery check, and restart attempts.
- Lockouts: modern paint-safe entry tools — no prying, no airbag damage.
- Tire changes and inflation, with lug torque verified on space-saver and full-size spares.
- Fuel delivery, gas or diesel, including priming help on diesel where applicable.
- Winch-assisted nudges: gentle pulls for light stuck situations that don't need a full recovery.
- Minor on-scene troubleshooting for no-start conditions — battery, terminals, obvious loose connections.
When roadside turns into a tow
We'll always try the quick fix first, because it's cheaper for you and faster for everyone. But if the battery won't hold a charge, the spare is also flat, the fuel problem turns out to be a fuel pump, or restarting the vehicle would risk real damage, we'll tell you plainly and switch to a tow to your home, your shop, or your dealership.
Staying safe until we get there
- 1Get the vehicle as far off the travel lane as it will go, and turn on your hazards.
- 2On an interstate shoulder, get out on the passenger side and stand behind a barrier — not next to the car.
- 3At night, stay visible but stay off the roadway.
- 4Keep your phone on and answer unknown numbers; the driver will call when they're close.
Documentation you can actually use
- Time-stamped photos: pre-load condition, hookup points, plate and VIN, and drop-off confirmation.
- Ordinance-aligned: our processes are built around LMCO and the relevant KRS requirements for Louisville and Bullitt County.
- Itemized receipts: clear service descriptions and timestamps, ready for insurance, an employer, or a property manager.
Frequently asked questions
Do you unlock cars, and will it damage the door?
My battery is dead again a day later. What now?
Do you deliver diesel?
I locked my keys in the car with it running. Can you help?

Need a tow truck in Louisville or Shepherdsville right now?
Call and talk to a live dispatcher who will give you the price, the ETA, and exactly what to expect when your driver arrives. No vague windows. No mystery fees.
24 hours a day, 7 days a week · Shepherdsville, KY · dispatch@502recovery.com