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502 Towing& Recovery

Business accounts

Commercial & Fleet Towing in Louisville, KY

Keep your vehicles earning instead of waiting. Priority dispatch, predictable ETAs, and documentation your office can file — for light-duty and most medium-duty units.

Who we serve

  • Dealerships and body shops moving inventory and customer vehicles.
  • Rental car and car-share operators handling stranded renters and unit swaps.
  • Delivery, trades, and utility fleets that can't afford a truck sitting all day.
  • Property managers and corporate campuses with their own vehicles to move.
  • Municipal and light public works, universities, healthcare, and security fleets.

What a fleet account gets you

  • Priority dispatch, so your down unit isn't queued behind general public calls.
  • A named contact at dispatch rather than a general line.
  • Consolidated billing instead of a separate transaction per tow.
  • Time-stamped photos on every move: pre-load, securement, delivery, plus odometer on request.
  • Documentation formatted for a maintenance file, a warranty claim, or an insurance submission.

Vehicle scope

We handle light-duty and most medium-duty vehicles — anything heavier than an F-150 up to and including an F-450, weight and access dependent. Heavy-duty units are outside our scope. EV and hybrid procedures follow manufacturer guidance, which means no dragging drive wheels and transport mode where it applies.

Setting up an account

An account takes a phone call and a short setup: who can authorize a tow, where vehicles usually go, billing details, and any site access requirements. After that your drivers call one number and it's handled.

Frequently asked questions

How fast is priority dispatch, really?
It means your call is placed ahead of general public calls in the queue, not that a truck teleports. We'll give you an honest ETA on every call, same as anyone else.
Can we get consolidated monthly billing?
Yes, that's standard on fleet accounts. It's set up when the account is opened.
What's the heaviest unit you'll take?
Up to and including an F-450. Anything heavier is heavy-duty and out of our scope — we'd rather tell you that in advance than at the roadside.

Need a tow truck in Louisville or Shepherdsville right now?

Call and talk to a live dispatcher who will give you the price, the ETA, and exactly what to expect when your driver arrives. No vague windows. No mystery fees.

24 hours a day, 7 days a week · Shepherdsville, KY · dispatch@502recovery.com

Call (502) 337-7306
464 Bells Mill Rd. Shepherdsville, KY 40165