Commercial/ Fleet Towing

Keep your vehicles earning, not waiting. Our Commercial & Fleet Towing program delivers priority dispatch, predictable ETAs, and audit-ready documentation in TowBook—all aligned with applicable LMCO/KRS requirements. We handle light- and many medium-duty vehicles (anything heavier than an F-150 up to and including an F-450; heavier units are heavy-duty and out of scope).

Who We Serve

  • Dealerships & body shops

  • Rental car & car-share operators

  • Delivery, trades, and utility fleets

  • Property managers & corporate campuses

  • Municipal/light public works, universities, healthcare, and security teams

Fleet Benefits (At-a-Glance)

  • Priority Dispatch & SLAs: agreed response windows, surge coverage, and weather plans

  • Single Point of Contact: dedicated line and status updates until drop-off

  • TowBook Photo Logs: time-stamped condition, plate/VIN, hookup points, and delivery proof

  • Predictable Pricing: written rate sheets, PO handling, itemized invoices

  • Reporting: monthly summaries, repeat-incident flags, and hotspot insights

  • Compliance & Safety: uniformed drivers, insured equipment, clean yards

Services for Fleets

  • Breakdown & No-Start Tows (shop transfers, dealer warranty moves)

  • Accident Response (non-drivable, wheel/damage, insurance-friendly documentation)

  • Winch-Outs & Recoveries (mud/ice/curbs, controlled rigging—no dragging)

  • Scheduled Transports (lot moves, rotations, remarketing, auction runs)

  • Parking Garage/Tight Access (low-clearance planning, skates/GoJaks)

  • EV/Hybrid Handling (transport/ship modes, 12-V stabilization, no wheel drag)

  • Motorcycle/Small Asset Moves (bar harnesses, chocks, soft straps)

How We Work (Step-By-Step)

  1. Intake & Triage: unit ID/plate/VIN, symptoms, access limits, destination, PO/reference

  2. Accurate ETA: based on traffic and current load; proactive updates if conditions change

  3. On-Scene Protocol: safety perimeter, TowBook photo set, select safest load method

  4. Transport: steady driving, route planning, destination coordination

  5. Delivery & Proof: destination photos, signature/notes, itemized invoice

Equipment Snapshot

  • Late-model carriers (flatbeds) with low approach angles

  • Wheel-lift units with dollies for AWD/locked-wheel situations

  • Skates/GoJaks, soft straps, wheel nets, snatch blocks

  • Safety cones, scene lighting, reflective PPE

EV & Specialty Notes

  • EV/Hybrid: engage transport/ship mode; protect HV/underbody; no dragging drive wheels

  • Low-Clearance Vehicles: ramps/boards to protect lips, splitters, and exhaust

  • Trailers/Light Equipment: case-by-case within light/medium-duty limits

Billing & Documentation

  • Itemized invoices with timestamps, mileage (if applicable), and any specialty gear

  • PO/Reference Numbers supported; statements available by job, site, or cost center

  • Certificates of Insurance available upon request

Service Level Options

  • On-Demand: pay-as-you-go with priority queuing

  • Contracted: dedicated rate sheet, response SLAs, monthly reporting package

  • Hybrid: on-demand plus scheduled rotations and event coverage

Clear Limits

  • No heavy-duty tows/recoveries (anything beyond F-450)

  • No hazmat spill response; no water/ice rescues

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