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502 Towing& Recovery

Towing · Passenger vehicles

Light-Duty Towing in Louisville, KY

Fast, damage-conscious car towing for everyday vehicles — sedans, small SUVs, crossovers, compact trucks, and motorcycles. Broken down at home, at work, on I-65, or in a parking lot, you get clear pricing and full photo documentation.

What counts as light-duty towing

  • Passenger cars, sedans, compact and mid-size SUVs, and minivans that fit standard light-duty tow truck limits.
  • Small pickups and crossovers used for daily driving around Louisville and surrounding Kentucky areas.
  • Motorcycles and scooters, secured with dedicated motorcycle attachments and soft straps.
  • EVs and hybrids within light-duty weight and clearance limits, towed using manufacturer-recommended procedures.

When you'd call for it

  • Breakdowns, no-starts, overheats, or check-engine events that make driving unsafe.
  • Accident recovery for non-commercial vehicles in neighborhoods, parking lots, and on local roads.
  • Flat tires or damaged wheels that can't safely be driven to a tire shop.
  • Parking garage extractions and tight-access tows where a smaller truck is the right call.
  • Dealership, body shop, or service appointments anywhere in the Louisville area.
  • Private-property removals where light-duty equipment is the least-damaging option.

How we tow — damage prevention first

  • Flatbed towing and wheel-lift options: late-model flatbeds for most vehicles, wheel-lift with dollies for low-clearance or AWD vehicles when flatbed access is limited.
  • Low-clearance and modified cars: ramps, skates, and proper approach angles to protect lips, splitters, body kits, and exhaust.
  • AWD, FWD and RWD specifics: drive-wheels-off-ground or full-lift procedures per manufacturer guidance, so the driveline doesn't pay for the tow.
  • EV and hybrid handling: correct tow points, transport modes, and isolation guidelines to protect the battery pack and high-voltage system.
  • Motorcycle transport: soft straps, bar harnesses, and dedicated chocks — no hard tie-downs on controls or painted parts.

Pricing you hear before we roll

  • Rates reflect distance, access (garage height, gated lots), vehicle condition, winching, and any specialty equipment such as dollies or motorcycle gear.
  • Add-ons are explained before work starts whenever conditions allow, so you know the cost up front.

What to expect, step by step

  1. 1Dispatch intake: we confirm your location, the vehicle, its condition, and any access notes — parking garage, gated community, highway shoulder.
  2. 2An honest ETA based on current traffic and truck load, and an update from us if anything changes.
  3. 3Arrival and assessment: the driver walks the vehicle, takes photos, and picks the safest load method for it.
  4. 4Securement with soft straps, wheel nets, and frame-safe points. No hook-it-anywhere shortcuts.
  5. 5Transport by insured drivers who respect speed, spacing, and weather while your vehicle is on the deck.
  6. 6Drop-off proof: photo confirmation, an itemized invoice, and clear directions to your vehicle if you need them.

Documentation you can actually use

  • Time-stamped photos: pre-load condition, hookup points, plate and VIN, and drop-off confirmation.
  • Ordinance-aligned: our processes are built around LMCO and the relevant KRS requirements for Louisville and Bullitt County.
  • Itemized receipts: clear service descriptions and timestamps, ready for insurance, an employer, or a property manager.

Light-duty towing vs. roadside assistance

Sometimes you don't need a full tow. In many cases we can get you moving again on scene with a jump-start, a lockout, a tire change, or fuel delivery. If that won't work, or if trying would risk damage, we switch to a safe light-duty tow to your home, shop, or dealership.

Service area

We run light-duty calls across Louisville and Jefferson County, Shepherdsville and Bullitt County, Oldham County, and nearby Southern Indiana. Just outside those zones? Call anyway — dispatch can often still arrange a truck or help coordinate something.

Frequently asked questions

Do you tow AWD vehicles safely?
Yes. AWD requires the correct method. We use flatbeds when possible, and wheel-lift with dollies or full-lift procedures when access is limited, keeping drive wheels protected and preventing drivetrain damage.
Can you tow EVs and hybrids?
Yes, within light-duty limits. We follow manufacturer-recommended tow points and transport modes to protect the battery, electronics, and driveline.
My car is lowered. Will it get scraped?
That's what the ramps, skates, and approach-angle planning are for. Tell dispatch the car is lowered when you call so the right truck and gear come out the first time.
Can you get into a parking garage?
Usually. Garage clearance varies, so tell us the garage and the level and we'll send low-profile equipment. See our parking garage towing page for the details.

Need a tow truck in Louisville or Shepherdsville right now?

Call and talk to a live dispatcher who will give you the price, the ETA, and exactly what to expect when your driver arrives. No vague windows. No mystery fees.

24 hours a day, 7 days a week · Shepherdsville, KY · dispatch@502recovery.com

Call (502) 337-7306
464 Bells Mill Rd. Shepherdsville, KY 40165