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502-337-7306
01
What We Offer
effective flatbed transportation
At 502 Towing and Recovery, we are dedicated to providing top-quality towing and roadside assistance services that Louisville and surrounding areas can depend on. Our range of services is designed to meet all your vehicle needs, ensuring you’re never left stranded.
- 24/7 Emergency Towing Services: Whether your vehicle has broken down, been in an accident, or needs to be relocated, our 24-hour towing service is always ready to help. We specialize in quick response times and safe transport, no matter the situation.
- Comprehensive Roadside Assistance: From flat tire changes and battery jumps to lockout services and fuel delivery, our team is equipped to handle any roadside emergency. We prioritize your safety and convenience, getting you back on the road without delay.
- Expert Vehicle Recovery: Stuck in a ditch or off-road? We offer professional vehicle recovery services that ensure your car is retrieved safely and efficiently, regardless of the terrain or conditions.
- Secure Impound Services: We provide reliable and secure vehicle impound services for property managers, businesses, and law enforcement agencies. Our impound lot is fully secured, offering peace of mind for property owners and managers.
- Specialty Towing for Classic Cars and Motorcycles: Your classic car or motorcycle deserves special care. We offer specialty towing services tailored to handle your prized possessions with the utmost care and precision, ensuring they arrive at their destination in perfect condition.
- More than 30 years of experience
- Short arrival time of 30 minutes or less
- Honest competitive prices - zero hidden fees
- Friendly and professional service
- Available 24 hours a day, 7 days a week
02
OUR SERVICES
Emergency Roadside Assistance
When your car breaks down, gets involved in an accident, or simply needs to be relocated, trust 502 Towing and Recovery for fast, reliable car towing services in Louisville. Our expert towing team ensures your vehicle is transported with the utmost care, using state-of-the-art equipment to handle any towing need, 24/7.
Locked out of your vehicle? Our professional lock-out services are just a call away. We provide quick and damage-free entry into your car, ensuring you’re back on the road with minimal disruption, no matter where you are in Louisville and the surrounding areas.
Whether you’ve run out of gas or encountered a flat tire, 502 Towing and Recovery has you covered with our comprehensive roadside assistance services. Our fuel delivery service ensures you never have to worry about being stranded without gas, while our tire change service gets you back on the road quickly after a flat. Available 24/7, we bring the help you need directly to your location, so you can continue your journey without the stress.
After an accident, the last thing you need to worry about is how to get your vehicle to a safe location. Our accident towing services provide prompt, professional assistance, transporting your car from the scene of the accident to your preferred repair shop or secure location. We handle your vehicle with care, so you can focus on what matters most.
A dead battery can be a major inconvenience, but our jump start service gets you back on the road quickly. We provide fast and reliable jump start assistance wherever you are in Louisville, ensuring your vehicle starts without delay. Don’t let a dead battery keep you stranded—help is just a call away.
Motorcycles require special care when being towed, and our motorcycle towing service is equipped to handle bikes of all makes and models. We use specialized equipment to ensure your motorcycle is transported safely, whether you’re dealing with a breakdown, an accident, or need to relocate your bike. Trust 502 Towing and Recovery for safe and secure motorcycle towing in Louisville and beyond.
Join OUR TEAM
FAST AND COURTEOUS SPECIALISTS
Join the 502 Towing and Recovery team and be a part of a dynamic, growing company committed to excellence in towing and roadside assistance. We are always on the lookout for dedicated professionals who are passionate about helping others and delivering top-notch service. Whether you’re an experienced tow truck driver, a roadside assistance expert, or someone looking to start a rewarding career in the towing industry, we offer competitive pay, ongoing training, and the opportunity to work with a supportive team in a fast-paced environment.
Ready to take the next step in your career? Apply today and start your journey with 502 Towing and Recovery. We can’t wait to welcome you to our team!
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DELIVERS THE BEST
04
GENERAL FAQ’S
Relocation of any vehicle type
To retrieve your vehicle from our impound lot, follow these steps:
Locate the Impound Lot:
- Your vehicle is being held at the 502 Towing and Recovery impound lot. You can contact us directly at 502-337-7294 Our address is
2402 Ralph Ave. Louisville, KY. 40216
- Your vehicle is being held at the 502 Towing and Recovery impound lot. You can contact us directly at 502-337-7294 Our address is
Gather the Required Documents:
- Proof of Ownership: Bring your vehicle’s registration or title to prove ownership.
- Photo ID: A valid government-issued ID, such as a driver’s license, is required.
- Proof of Insurance: Some cases may require you to provide proof of insurance.
- Release Form (if applicable): If your vehicle was impounded by the police, you might need a release form from the relevant law enforcement agency.
Pay the Fees:
- Towing Fee: Covers the cost of towing your vehicle to our impound lot.
- Storage Fee: Charged daily, so retrieving your vehicle sooner can save you money.
- Administrative Fees: Any additional fees that may apply will be outlined when you contact us.
Visit Our Impound Lot:
- Visit us during our business hours M-F 10AM TO 5PM to retrieve your vehicle. Present all required documents and pay the applicable fees.
If your vehicle has been impounded at the 502 Towing and Recovery lot, you must retrieve the entire vehicle to access your belongings. Individual items cannot be removed from the vehicle without paying the necessary fees to release the entire car.
Exception: If your vehicle is being stored due to an accident, you may retrieve individual items from the vehicle without paying for the entire vehicle. Please contact us to make arrangements.
- 45-Day Pickup Requirement: You have 45 days to pick up your impounded vehicle. After 45 days, the vehicle and all its contents become the property of 502 Towing and Recovery and may be sold.
- Payment Required: For non-accident-related impounds, you must pay the towing and storage fees to retrieve your vehicle and its contents.
- No Partial Retrievals: For most impounds, we do not allow the removal of individual items unless it falls under the accident exception.
To arrange payment, vehicle retrieval, or to discuss the accident exception, please contact us at 502-337-7294.
Your vehicle may have been towed by 502 Towing and Recovery for several reasons, including but not limited to:
- Illegal Parking: If your vehicle was parked in a no-parking zone, blocking a fire hydrant, or in a reserved space without proper authorization.
- Private Property Violation: Your vehicle may have been towed from a private property, such as an apartment complex or business, due to violations like parking in a reserved spot, expired permits, or being abandoned.
- Expired Registration: Vehicles with expired registration tags may be towed if found on public or private property.
- Accident: If your vehicle was involved in an accident and deemed unsafe to drive, it may have been towed to our impound lot.
- Law Enforcement Request: Your vehicle may have been towed at the request of local law enforcement for various reasons, such as evidence collection or illegal activity.
If your vehicle has been towed and you need more information, please contact us at 502-337-7294. We’ll help you understand the specific reason for your tow and guide you on how to retrieve your vehicle.
